The Patient Experience

Being away from your home and dealing with illness or injury is never really a pleasant experience. We understand. When you are admitted to OSF Saint Luke Medical Center, we make you our number one priority.

Our staff members encourage each other to go above and beyond, to make your stay with us as comfortable as possible. Our medical units at OSF Saint Luke are designed to enhance privacy and support the healing process. We are here to meet your needs, so don't be shy! Speak up and let our nursing or support staff know what we can do to help.

What to Expect After Your Hospital Stay

After leaving the hospital, you may have questions about your recovery or need additional support. You can stay connected to your care team for up to 30 days after discharge through an easy-to-use app. You will receive a link to download the app via email or text. The app can also be accessed through OSF MyChart.

The app allows you to:

  • Ask questions and receive responses from their care team.
  • Access educational materials related to their recovery.
  • Schedule follow-up appointments.

This service is available 24/7 to help you heal at home, giving you peace of mind as you recover. Whether you need guidance on managing symptoms, understanding medications or scheduling follow-up care, support is just a message away.

Inpatient Care